Store Supervisor

The Store Supervisor oversees daily retail-store operations, leads the store team, and ensures efficient operations and excellent customer service.

Key Responsibilities

• Supervise, train, schedule, coach, and motivate sales assistants and cashiers.
• Assign responsibilities and ensure work is completed efficiently.
• Maintain a high standard of customer service and resolve customer concerns.
• Oversee opening and closing procedures, cash handling, inventory, cleanliness, and store presentation.
• Monitor stock levels, perform stock checks, and coordinate replenishment.
• Apply loss-prevention procedures and company policies.
• Set and monitor sales goals and implement strategies to drive growth.
• Evaluate team performance and provide development feedback.

• Graduate of a four-year course.
• Proven experience in a retail supervisory or management role.
• Excellent leadership, interpersonal, and communication skills.
• Strong customer-service orientation.
• Knowledge of retail operations, inventory management, and sales techniques.
• Proficient with computer systems and point-of-sale software.
• Available to work flexible hours, including weekends and holidays.